Quantity Ram detection error

[VDN]

Hello,

We have some errors with ram detection in lansweeper. With wmi explorer the correct quantity was detected in

-WIN32_ComputerSystem..TotalPhysicalMemory

and incorrect was detected on

-CIM_physicalMemory..capacity

It-is possible to change the wmi class was interrogated by lansweeper ?

Thanks in advance for your answer and sorry for my bad english.

[Hemoco]

This is not possible.

[VDN]

Ok, thanks for your response.

Where is-it possible to change a WMI Class ? Maybe it's possible by changing some rows on the DB ?

[VDN]

So What could you change in lansweeper to have the correct quantity of ram detected ?

[Hemoco]

VDN wrote:
So What could you change in lansweeper to have the correct quantity of ram detected ?

You can update the bios of the computer so that it supplies the correct information.

[Hemoco]

This will not be changed.

TotalPhysicalMemory shows the free memory as seen by the operating system (which is not correct most of the time)

[VDN]

No just windows Xp Sp3 workstation with différent hardware. Not ever the same motherboard of type of ram. XP Updated but not bios of motherboard.

[Hemoco]

VDN wrote:
Hello,

We have some errors with ram detection in lansweeper. With wmi explorer the correct quantity was detected in

-WIN32_ComputerSystem..TotalPhysicalMemory

and incorrect was detected on

-CIM_physicalMemory..capacity

It-is possible to change the wmi class was interrogated by lansweeper ?

Thanks in advance for your answer and sorry for my bad english.

Are these Hyper-V virtual machines?