Registry Keys Disappearing

[MikeCC]

First, let me say LanSweeper is an overall great product. We have been noticing a somewhat odd issue with disappearing registry keys though.

Environment:
Single site and domain
180+ Users (Windows 7 x64/Windows XP SP3)
40+ Servers (W2k, W2k3, W2k3 x64, W2k8)
IP range scanning with LSPush implemented with GPO Logon and Logoff scripts
Item wait time -> Registry set to 1

Currently, we have LanSweeper scanning the following keys:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings - AutoConfigURL
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect - Last Success Time
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download - Last Success Time
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install - Last Success Time
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate - SusClientId

We know the first key will appear and disappear depending on the user that logs in, but it is the bottom four that keep disappearing. The IP scan that triggers during the day picks up the keys but when users log on or off the keys seem to not be picked up again and are deleted.

Is there a possible issue with my set up or am I missing something about LanSweeper's update behavior?

Any help would be appreciated.

Michael

[Hemoco]

Please contact us at support@lansweeper.com and provide us with the following:
- Screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Code you are currently using for your LsPush vbs script and screenshots of how the script is implemented.
- Output of the report below, preferably in Excel format.

Select tblComputers.Computername, tblComputers.ComputerUnique,
tblComputers.Domain, tblComputers.Firstseen, tblComputers.Lastseen,
tblComputers.Lasttried, tblComputers.Lasttriggered,
tblComputers.LastScheduled, tblComputers.LastActiveScan,
tblComputers.LastLsPush, tblComputers.OScode, tblComputers.SP,
tblComputers.Description, tblComputers.Scanserver, tblRegistry.Regkey,
tblRegistry.Valuename, tblRegistry.Value, tblRegistry.Lastchanged
From tblComputers Left Join
tblRegistry On tblComputers.Computername = tblRegistry.Computername
Order By tblComputers.ComputerUnique, tblRegistry.Regkey

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