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crashcarr
Engaged Sweeper
I've set up a new registry scanning option and it doesn't seem to be taking affect on any computers that have been scanned.
The key is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Outlook and the RegValue is Bitness
It still scans the Firefox and IE keys that were already in place but not this new one.
2 REPLIES 2
Hemoco
Lansweeper Alumni
Problem solved by updating Lansweeper and rescanning.
Hemoco
Lansweeper Alumni
Could you contact us at support@lansweeper.com and provide us with the following:
- The version number of your installation. This number is displayed in red at the top of the web console.
- Screenshot of your web console under Configuration\Scanning Setup\Custom Scanning.
- Screenshot of the Config\Scanned Info\Registry Keys section of one problem machine's Lansweeper webpage.