Remote Uninstall

[CharlieMong]

Hi Guys,

We have LAN Sweeper Prem. And when trying to uninstall office 2007 from the web console we get access denied. I am logged on with my admin account domain/enterprise admins and the like. So am unsure where the access denied is coming from???

If I open the web console on my machine and try to unistall office then it uninstalls. Which is very odd. But if i try from the server or another workstation we get access denied. we are using the cmd :"\\SERVER_NAME\Installs\Office2007\setup.exe" /config uninstall.xml /uninstall standard

This command also works from the run box.

[Hemoco]

The custom actions run in the security context of the user running the webbrowser/starting the action. There are no service/alternate credentials used.

[CharlieMong]

If I run the console on the workstation I want to remove the software from then yes I can see it running through task manager. If I try to launch it from the server it does not even appear in the task manager it just pops up after half a sec or so and says "Access Denied"

The service on the server is running under a service account that has been created for this purpose it has domain admin and domain user rights. Have even tried to log on with this account and i still get the access denied message.

[Hemoco]

Are you sure the process is running as the same user?
You can use taskmanager to verify.

To find the cause you can also try process explorer

http://technet.microsoft.com/en-us/sysinternals/bb896645