Scanning asset does not stop

[stiwa]

Hi,
i have a computer where scanning does not work properly and it does not stop:

Aborted ams\amsdblab01\1 scanning takes longer than 2 hours, repair wmi on this machine! 19/04/2013 14:21:56
Aborted ams\amsdblab01\1 scanning takes longer than 2 hours, repair wmi on this machine! 19/04/2013 13:20:55
Aborted ams\amsdblab01\1 scanning takes longer than 2 hours, repair wmi on this machine! 19/04/2013 12:19:55

First, why is scanning not much earlier aborted? I think you can lower the threshold to 10 minutes or so.
Second, how can i stop it?

Using v5069

[stiwa]

Coworker restarted the computer, that solved the problem.

[Hemoco]

WMI (Windows Management Instrumentation) is most likely corrupt on the client machine. Could you do the following so we can confirm this:
- Copy the LsPush.exe found in Program Files (x86)\Lansweeper\Client on your Lansweeper server to the problem machine.
- Run the executable on the client machine. The machine will be scanned locally and the scan results attached to email and copied to your temporary folder.

Afterwards, contact support@lansweeper.com and provide us with:
- Link to this forum thread.
- The LsPush file that was generated.
- The Errorlog.txt file present in Program Files (x86)\Lansweeper\Service on your Lansweeper server.