As we are swapping antivirus and security vendors, we had to uninstall the previous version on all desktops and install the new one. This was done remotely and supported by Lansweeper to keep track of the rollout process. Near the end, however, we've found that several computers had Lansweeper reporting BOTH software versions installed, although only the new one was actually there.
In fact, although the machines have apparently no "left-overs" from the uninstall process (registry entries, non-deleted directories or files, services, etc) the old software versions keep appearing on the Lansweeper scanning. And yes, no errors are found/reported when scanning; deleting the machine from the Lansweeper Console does not resolve, either.
I'm not asking for trade secrets, but is there any way to find out how deeply Lansweeper is going when inventorying software, so that we may remove all non-existent references?
Regards
Rui Meleiro
