Hello. In the Help Desk config > Custom Fields, I am using three separate fields when I create a ticket. The first is "Class" which has 3 options, next is "Category" which has 4 options and the third and final field is based off of what is chosen for "Category". Number of options varies depending on what is selected for "Category". I would like to find out how many tickets we have for each Class, Category and option #3 and be able to narrow it down by date range if possible. This will help me identify what is taking up most of the Help Desk time. Is there a way to view this information?
Thanks very much.
