Unable to connact host ....Port 445 is not accessible..

[itadmin2]

Hello,
I am trying to use the remote uninstall software and currently have an issue that it does not work on some workstations even though the File & Print is allowed thru the local firewall and also cannot ping the machine.

[globeop]

In my case I am able to connect all the workstations but I am able to uninstall some softwares only.
I have attached screenshot, softwares which have Brown ICON (circle in Black) those are not able to uninstall and software which shows Computer ICON (green color) circle in RED only those are able to uninstall.

Please help how to uninstall softwares which has BROWN Color icon.

[Hemoco]

globeop wrote:

Please help how to uninstall softwares which has BROWN Color icon.

Brown packages are non-msi packages and uninstalling the silent is vendor dependent (or sometimes not possible)

[Hemoco]

Could you try telnet to the host to port 445?

Is "ping pce0004" resolving to the correct IP address?

[itadmin2]

Lansweeper wrote:
Could you try telnet to the host to port 445?

Is "ping pce0004" resolving to the correct IP address?

yes I could ping and also telnet to the specific machine.

[Hemoco]

itadmin wrote:

Lansweeper wrote:
Could you try telnet to the host to port 445?

Is "ping pce0004" resolving to the correct IP address?

yes I could ping and also telnet to the specific machine.

Your first ping has a time of over 1500.
This might indicate network problems.