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‎08-29-2013 05:01 PM
I downloaded the latest version of 5.0.81 and upgraded from 79. When I ran the upgrade on the main server with the DB, it upgraded the web site but not the service. I tried running again but the upgrade option is not available. I can send the installer logs if neede to an email address.
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‎10-11-2013 02:01 PM
Problem resolved through email. The service was marked as not up-to-date because not all scanning servers had been updated.

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‎08-29-2013 05:07 PM
Please contact support@lansweeper.com and provide us with:
• Link to this forum thread.
• Screenshot of your web console landing page.
• Any install logs present in Program Files (x86)\Lansweeper\Install on your Lansweeper server.
• Program Files (x86)\Lansweeper\Service\Errorlog.txt.
• Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
• Program Files (x86)\Lansweeper\Website\web.config.
• Link to this forum thread.
• Screenshot of your web console landing page.
• Any install logs present in Program Files (x86)\Lansweeper\Install on your Lansweeper server.
• Program Files (x86)\Lansweeper\Service\Errorlog.txt.
• Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
• Program Files (x86)\Lansweeper\Website\web.config.
