Uninstall Office 2013

[RyGuy3000]

I am trying to create a deployment to install Office, but first I need to make sure that all previous versions of Office are uninstalled. We also have some systems that run 32-bit Office and need to go to 64-bit, and vise-versa. I have been unsuccessful in getting office to uninstall. Any help would be appreciated.

[JemIV]

What version of Office are you deploying? If you're installing 2021 or 365 then you would have to use the Office Deployment Tool to customize it and the XML for the configuration can include a parameter to remove all previous versions. You would not need a separate package to remove the old version.

[DavidPK]

Hi RyGuy,

You should receive feedback within the module regarding the deployment's progress.  In the meantime, here are some helpful tips.

When you use the deployment module, the feedback that is returned is in most cases the direct result of the command being executed in CMD on the target computer. 

Keep in mind that all that Lansweeper does in this situation is execute the commands you've sent, towards the computers you've targeted, using the credentials you've specified. Lansweeper does the following:

• Uses your scanning credentials to write the deployment executable on the target computer
• Uses your scanning credentials to write the deployment package details into the registry
• Uses your scanning credentials to create a scheduled task that executes the deployment command in CMD
• The scheduled task runs with your "Run Mode" user (Local System, current user or scanning credentials)

Since the deployment module allows you to execute any non-Lansweeper-specific command towards a non-Lansweeper-specific environment, we, unfortunately, cannot provide in-depth support for creating or troubleshooting custom deployment packages. In general, when troubleshooting deployment packages, we recommend the following:

• Run CMD on the computer you're getting the error on, run it with the same user as your Run Mode user.
• Copy/paste your deployment command and check the output.
• Make sure the command works in local CMD first, without producing any dialogs (must run silently), before trying to send it via Lansweeper.

More information on our deployment module can be found in this section of our knowledge base: https://www.lansweeper.com/kb-category/deploying-software-and-other-changes/