Asset goes to non-active, even shows green status

[BrianM]

I have three Asus T200 Transformer books in use, all Win 10 Pro. They are the only Windows 10 Pro that I currently have. All three are configured the same. Only one keeps changing to non-active, and it's always within a few days of me switching it to Active state. It even has a green status light when in the non-active state.

[Susan_A · Accepted solution]

The online status indicator and the asset's state are not directly related.

• Information on how the online status indicator works can be found here.
  
• Automatic state changes are caused by the database cleanup options found in the web console under Configuration\Server Options, so I would recommend reviewing those. More information on cleanup options can be found here.