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alignjchristens
Engaged Sweeper

I am unable to create a support case, I get a page with the error "Sorry, an unexpected issue occurred. Report it here", and then also cannot reply to the post at that link.

1 ACCEPTED SOLUTION
Mercedes_O
Community Manager
Community Manager

Hi @alignjchristens sorry to hear you cannot create a support case, please report your issue:

  1. Open the sales webform  https://www.lansweeper.com/contact/contact-sales/
  2. Select I have a question about the Support Portal in the How can we help you today? box
  3. Type a full description of your issue in the Anything else? box

Our team will get in touch to help.

 

View solution in original post

1 REPLY 1
Mercedes_O
Community Manager
Community Manager

Hi @alignjchristens sorry to hear you cannot create a support case, please report your issue:

  1. Open the sales webform  https://www.lansweeper.com/contact/contact-sales/
  2. Select I have a question about the Support Portal in the How can we help you today? box
  3. Type a full description of your issue in the Anything else? box

Our team will get in touch to help.