Can't create support case

[alignjchristens]

I am unable to create a support case, I get a page with the error "Sorry, an unexpected issue occurred. Report it here", and then also cannot reply to the post at that link.

[Mercedes_O · Accepted solution]

Hi @alignjchristens sorry to hear you cannot create a support case, please report your issue:

1. Open the sales webform  https://www.lansweeper.com/contact/contact-sales/
2. Select I have a question about the Support Portal in the How can we help you today? box
3. Type a full description of your issue in the Anything else? box

Our team will get in touch to help.