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AD User Cleanup

When enabling User cleanup will it delete helpdesk tickets associated with the user? We need to keep the tickets for historical purposes.

D00_PC by Engaged Sweeper
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  • 1 replies
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Edit Ticket menu in Helpdesk

Hi! We are on Lansweeper v. 11.1.1.3.Using the drop-down menus in the "Edit ticket" window is bugged.When I have let's say a Category sub-menu where there's listed several ticket categories then the drop-down menu extends too much so I need to scroll...

Sanderr by Engaged Sweeper
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  • 3 replies
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Commad with multiple rows

I am new to lansweeper and my question is is something like this possible with the cmd step or do I need to write a script and use the script option ? 

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Niki537 by Engaged Sweeper
  • 52 Views
  • 1 replies
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Website access

Hello!I've got a question about the Website Access. I want to be able to 2 different domains to be able to logins with their Windows credential. Lansweeper isn't connected to a domain. I'm able to scan each user OU but unable to add those groups to b...

Linking tickets

HiOld tickets for the same request here on older versions here: Linking Tickets? - Lansweeper Community - 49726Linked Tickets - Helpdesk Workflow/Subordinate Tic... - Lansweeper Community - 30686Has anyone found a practical solution to link tickets?W...

ITdude by Engaged Sweeper II
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  • 4 replies
  • 2 kudos