Cannot access Lansweeper

[RichGK]

I cannot log into Lansweeper as it says "you do not have access to this webpage" but the username it is listing is not the username I am logged on with to our domain.

Last week I needed to run IE as a different user and that is the name Lansweeper has held onto since then.

I have tried rebooting the PC, wiping IE completed, and implicitly running IE as my logged on user account.

Also we have the ability to store passwords in IE switched off via GPO.

Thanks,
Rich.

[RichGK · Accepted solution]

Resolved!

There was an entry in Control Panel\All Control Panel Items\Credential Manager with the incorrect username against the server where lansweeper is hosted.