Deployment Packages Fail during premlinary check

[Ertang]

We are receiving the error "Preliminary checks failed! Task Service Error. Access is denied. (0x80070005 (E_ACCESSDENIED))" when we attempt to deploy any packages. I have verified that the credentials we are using are correct. I also tried the connection tester and it all comes back with no errors. 

Has anyone had a similar issue? (I did submit a ticket as well)

thanks!

[Ertang · Accepted solution]

looks like this is an issue related to 11.4.0.3 and they are working to deploy a fix. 

[jwood-ok]

Yeah I was getting that as well going from the change log.  I think I had to just go to the main page and act like I was a new user wanting to do the download.

[jwood-ok]

I updated to 11.4.0.4.  At first it wasn't showing anything on deployment log, but eventually it did and deployments seem to be working again.

[PAL]

in my case, nothing happens when I try to deploy. I have nothing new (in success or error) in the deploy logs since we updated to 11.4.0.3.

Is it related ?

[FrankSc]

Hi All, 
We are working on a fix for this. Our goal is to make it available later today. Please keep an eye on our changelog. 

Changelog - Lansweeper

[Pealik]

How long its 2 weeks and deploy not working. Its not okei!!!

[PAL]

you need to update to 11.4.0.4 and be sure that your Lansweeper server can reach app.lansweeper.com on port 443.

It is a bug, and I hope it will be fixed, but for now at least, it should help you resume deployment.

Let me know if it works.

[PBri]

Hi All,

i've updated this morning to 11.4.0.4 and it seems Deployment works good now, i've made some tests and i've 100% result OK.

Bye !

[Pealik]

Still not working even on version 11.4.0.4. I wonder why I pay this license if the software doesn't work as it should?

When will this mess be solved?

[Sinan]

Same here, we can not deply any packages along with patch tuesday packages

[Ertang · Accepted solution]

looks like this is an issue related to 11.4.0.3 and they are working to deploy a fix.