06-21-2023
03:20 PM
- last edited on
04-01-2024
01:29 PM
by
Mercedes_O
Hi,
is it possible, to generate a report about open helpdesk tickets of a related Agent and send it to these one?
At the helpdesk you can create such kind of filter, but I din't find any way, to get this as well as report...
06-23-2023 05:38 PM
Hi @FM-MaFi there are some resources on Helpdesk in our Knowledge base here https://community.lansweeper.com/t5/configuring-using-the-helpdesk/tkb-p/kb_configuring-and-using-th... you can also reach our support team here to follow up on this Contact Support - Lansweeper IT Asset Management
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