In our Lansweeper v. 6.0.151.34 deployment the built in "Windows: Installed network printers" report only has 1 single entry from a desktop last seen in 2016 for some reason when it should have closer to a couple thousand active entries based on the number of users and mapped network printers we have. The built in "Windows: Installed local printers" report has around 2500 entries populated. Suggestions are appreciated. This is the current code from our network printers report:
Select Top 1000000 tblAssets.AssetID,
tblAssets.AssetName,
tblAssets.Domain,
tblAssets.Username,
tblAssets.Userdomain,
Coalesce(tsysOS.Image, tsysAssetTypes.AssetTypeIcon10) As icon,
tblAssets.IPAddress,
tsysIPLocations.IPLocation,
tblAssetCustom.Manufacturer,
tblAssetCustom.Model,
tsysOS.OSname As OS,
tblAssets.SP,
tblAssets.Lastseen,
tblAssets.Lasttried,
tblPrinters.Caption As Printer,
tblPrinters.Portname As PrinterPort,
tblPrinters.Printprocessor,
tblPrinters.Capabilitydescriptions As PrinterCapabilities,
tblPrinters.Lastchanged
From tblAssets
Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
Inner Join tblstate On tblstate.State = tblAssetCustom.State
Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
Inner Join tsysIPLocations On tsysIPLocations.LocationID =
tblAssets.LocationID
Inner Join tblPrinters On tblAssets.AssetID = tblPrinters.AssetID
Left Join tsysOS On tblAssets.OScode = tsysOS.OScode
Where tblPrinters.Printprocessor <> 'WinPrint' And Case tblPrinters.Network
When 0 Then 'No' When 1 Then 'Yes'
End = 'Yes' And tblstate.Statename = 'Active'
Order By tblAssets.Domain,
tblAssets.AssetName,
Printer