→ Celebrate SysAdmin Day 2024 with Lansweeper Enter our Giveaway here

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Duncan_Miles
Engaged Sweeper II
Morning,

My business has recently moved over to Lenovo devices and we are now finding that no purchase or warranty information is being displayed in the asset overview.

Is this an issue you are aware of? I assume it's to do with the lookup performed?? Is there a fix available or in the pipeline?

Thanks in advance
1 ACCEPTED SOLUTION
Bruce_B
Lansweeper Alumni
As far as we're aware there is currently no issue with Lenovo warranty scanning in Lansweeper version 6.0.0.65. Make sure your Lansweeper installation is up to date as we do need to make adjustments to the warranty scanning code quite frequently as manufacturers make changes to their website or API.

If you're fully up to date, you can follow the steps in this article to troubleshoot your warranty scanning.

View solution in original post

1 REPLY 1
Bruce_B
Lansweeper Alumni
As far as we're aware there is currently no issue with Lenovo warranty scanning in Lansweeper version 6.0.0.65. Make sure your Lansweeper installation is up to date as we do need to make adjustments to the warranty scanning code quite frequently as manufacturers make changes to their website or API.

If you're fully up to date, you can follow the steps in this article to troubleshoot your warranty scanning.