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on
05-18-2022
08:30 PM
- edited on
02-07-2023
01:39 PM
by
Nils
LsAgent is a cross-platform, lightweight scanning agent that you can install on Windows, Linux and Mac computers. It automatically collects an inventory from the computer it's installed on and sends the data back to your Lansweeper installation, either directly or through our relay server in the cloud. Data is securely sent to the relay server over HTTPS (TLS 1.2), stored in an encrypted format and deleted once a scanning server has retrieved it. More information on LsAgent can be found in this knowledgebase article.
If you are scanning client machines using LsAgent and migrate your Lansweeper installation, there are some things to keep in mind to ensure your clients continue to successfully scan. This article explains the impact of migrating the Lansweeper server that receives LsAgent scans, both for installations that connect to our LsAgent relay server and installations that receive LsAgent scans directly from client machines.
When you first enabled the use of the relay server in the Scanning > Cloud Relay Configuration menu of your Lansweeper Classic installation, a relay authentication key was generated. This key is one of the properties used to uniquely identify your Lansweeper installation on the relay server. You submitted this key in the LsAgent installer on your client machines as well.
In addition to your relay authentication key, your Lansweeper license key and a unique identifier (GUID) generated during the setup of your Lansweeper installation are also used to uniquely identify your installation on our relay server.
Using these properties, the relay server can match LsAgent scans it receives from client machines to the correct Lansweeper installation. To ensure your LsAgent clients continue sending data over the relay after a migration of your Lansweeper installation, it is crucial that:
By doing the above, your migrated installation will retain your original relay authentication key and no changes are required on your client machines to allow them to continue scanning.
If your LsAgent clients are sending data directly to your Lansweeper installation, without going to the relay server first, there are still some things to keep in mind when migrating the installation.
When you installed LsAgent on your client machines, you submitted either the name or IP address of your Lansweeper scan server in the LsAgent installer. This is the server the clients are sending their data to. When you migrate your installation, that server name or IP address may change. To ensure your LsAgent clients continue sending data directly to your Lansweeper installation after a migration, keep the following in mind:
Program Files (x86)\LansweeperAgent\LsAgent.ini
. This value will either be the name or IP address of your old server.Test Drive Lansweeper Yourself. Explore our interactive Demo or sign up for free 14-day trial.
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