If a device cannot be scanned, you can manually add it to Lansweeper. This allows you to enter relevant details such as the manufacturer and other asset information.
Lansweeper Cloud: Go to Inventory > Add new asset to manually enter the asset details.
Lansweeper On-Prem: Navigate to Assets > New asset to add the device manually.
This ensures that all your assets, even those that cannot be scanned, are included in your inventory.