The Lansweeper Community will be under construction as of March 2nd, 2026. This site will move to a static version—join us on Reddit to keep the conversations going. More info here.
First, make sure you are running the latest version of Lansweeper. There was an issue in previous releases that prevented proper scanning of these devices. However, in our latest releases, we have implemented fixes for this.
Added: LAN-16060 Improved Cisco model specifications. (v11.2.0.3)
Fixed: LAN-16157 Cisco VOIP phones were not correctly scanned. (v11.1.8.0)
