Is there a telephone number for Support?
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Need Help? Here's How to Reach Our Support Team
If you're experiencing technical issues with Lansweeper and can't find a solution through our online resources, our technical support team is here to help. You can submit a request by creating a case in the Support Portal.
We've transitioned to using the Support Portal as our primary support channel because it allows us to:
- Handle each request individually
- Assign it to the most suitable expert
- Ensure we meet our service level objectives (SLOs)
If you run into any trouble while submitting a ticket, no worries! You can still get in touch by using our Lansweeper contact form. Just select "I have a question about the Support Portal" under the "How can we help you today?" dropdown. This will route your request to the right team so we can help you gain access as quickly as possible.