Custom Cell phone report

[TurboGFF]

Hey, I'd like to create the following report

Asset type is cell phones, I would like to see "Asset Name, Model, Location, and custom fields 12,13, and 14. (Phone number, IMIE, and SIM card respectively)

Could anyone help me build it?

Thanks

[TurboGFF]

Alright, thanks. I'll look into it and report any findings 🙂

[Hemoco]

You will have to review the phone's documentation. The DeviceTester is not getting any data from SIP; it's pulling from HTTP instead.

[TurboGFF]

Lansweeper DeviceTester 5.0.0.7
Scanning Lansweeper Service (on this machine)..
	Status: Running
	Version: 5.0.0.69
Pinging 172.18.123.21
	Ping ok.
Scanning TCP ports..
	Open ports:
		80 (HTTP)
	Closed ports:
		21 (FTP)
		22 (SSH)
		23 (Telnet)
		25 (SMTP)
		135 (EPMAP)
		139 (NetBIOS Session Service)
		443 (HTTPS)
		445 (SMB)
		9100 (Jetdirect)
Scanning MAC..
	00:04:F2:18:B5:0E
Scanning netbios (UDP)..
	Could not scan netbios
Scanning SIP..
	Error: No reply
Scanning HTTP..
	Url: http://172.18.123.21
	Response Uri: http://172.18.123.21/index.htm
	Connection: close
	Pragma:
		no-store
		no-cache
		must-revalidate
	Content-Length: 1902
	Cache-Control: no-cache
	Content-Type: text/html
	Date: TUE, 07 MAY 2013 21:02:28 GMT
	Expires: -1
	Last-Modified: WED, 27 FEB 2013 17:45:02 GMT
	Server: Polycom SoundPoint IP Telephone HTTPd
	Title: Polycom - SoundPoint IP Configuration Utility
Scanning SNMP..
	SNMP disabled or wrong community
Done.

Same issue. Unless our phones just can't give out SIP info. I'm generally unfamiliar with SIP and only know the basics.

Would there be an option on the phone itself that could be blocking this?

[Hemoco]

Could you re-run this test on your Lansweeper server. Tests performed from other machines are not reliable and cannot be used for troubleshooting purposes.

[Hemoco]

Please perform a connection test to one of these devices using the DeviceTester.exe found under Program Files (x86)\Lansweeper\Actions on your Lansweeper server. This will show which protocols are open and which data can be retrieved.

If the device was scanned, all recoverable data should already be listed on the device's Lansweeper webpage.

[TurboGFF]

Lansweeper wrote:
Please perform a connection test to one of these devices using the DeviceTester.exe found under Program Files (x86)\Lansweeper\Actions on your Lansweeper server. This will show which protocols are open and which data can be retrieved.

If the device was scanned, all recoverable data should already be listed on the device's Lansweeper webpage.

Lansweeper DeviceTester 5.0.0.7
Scanning Lansweeper Service (on this machine)..
	Status: Service not found
	Version: Executable not found
Pinging 172.18.123.13
	Ping ok.
Scanning TCP ports..
	Open ports:
		80 (HTTP)
	Closed ports:
		21 (FTP)
		22 (SSH)
		23 (Telnet)
		25 (SMTP)
		135 (EPMAP)
		139 (NetBIOS Session Service)
		443 (HTTPS)
		445 (SMB)
		9100 (Jetdirect)
Scanning MAC..
	00:04:F2:1B:40:47
Scanning netbios (UDP)..
	Could not scan netbios
Scanning SIP..
	Error: No reply
Scanning HTTP..
	Url: http://172.18.123.13
	Response Uri: http://172.18.123.13/index.htm
	Connection: close
	Pragma:
		no-store
		no-cache
		must-revalidate
	Content-Length: 1902
	Cache-Control: no-cache
	Content-Type: text/html
	Date: TUE, 07 MAY 2013 17:00:41 GMT
	Expires: -1
	Last-Modified: WED, 27 FEB 2013 13:46:40 GMT
	Server: Polycom SoundPoint IP Telephone HTTPd
	Title: Polycom - SoundPoint IP Configuration Utility
Scanning SNMP..
	SNMP disabled or wrong community

WARNING: LANSWEEPER SERVICE NOT FOUND!
Done.

[Hemoco]

Lansweeper can only scan network devices that have one or more of the following protocols enabled: FTP, HTTP, HTTPS, JetDirect, SIP, SMTP, SNMP (SNMPv1 or SNMPv2), SSH or Telnet.

[TurboGFF]

Lansweeper wrote:
Lansweeper can only scan network devices that have one or more of the following protocols enabled: FTP, HTTP, HTTPS, JetDirect, SIP, SMTP, SNMP (SNMPv1 or SNMPv2), SSH or Telnet.

You mention SIP scanning. How would I get that set up? I have Polycom Soundpoint SIP phones.

LS does find them, and categorizes them as VoIP devices, and gives me IP addresses, but can it also give me the line information on the phones?

Thanks!

[TurboGFF]

You need to add them as an asset manually.