Report & Dell Wyse P25 Thin Clients

[DKSWEEP]

Hello all,

I'm attempting to retrieve the serial number on Dell Wyse P25 thin clients via the reporting mechanism.

The report does show the VMWARE client but does not report back the actual hardware serial number. It only returns a VMware tag with the virtual MAC, "VMware-42 ## ## ## ## ## ##"

Any one run into this before?

Thanks,
DKSweep

[Daniel_B · Accepted solution]

Wyse clients are being scanned using the SNMP protocol. If this doesn't retrieve the serial number, you might be able to get more data by running a Windows VDI on it and scan the registry:

- Go to Configuration\Custom Scanning, section Registry Scanning.
- Hit Add registry key to scan
- Enter registry keys and values like the following:
o HKEY_CURRENT_USER\Volatile Environment, Value ViewClient_IP_Address
o HKEY_CURRENT_USER\Volatile Environment, Value ViewClient_MAC_Address
- Be sure to run the VDIs on the thin clients and rescan these.
- You can now use this in reports or check the result directly on the Configuration\Custom Scanning page