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CelesteMcCloy
Engaged Sweeper III

A change was made to existing reports that email weekly.  The first set of reports were all sent at the same time of day on a Monday. From exchange changes I was directed to stagger the reports.  I made this change by staggering the time for each report to 5 minutes apart however, at the first original time and at the new scheduled time, reports are now being emailed so I am receiving two of the same reports each Monday. Lansweeper appears to have two times set now the original scheduled time and the new scheduled time.  How do I fix that so weekly I get each report at the new scheduled time.  There are 5 individual reports. 

Thank you. 

2 REPLIES 2
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hi,

 

Make sure that the old schedule time has been removed from the time schedules section. After that please restart the Lansweeper and Web services to ensure that nothing has been cached. 

Thank you for the post and direction.  I did check the schedules first. I will restart the services and update this post Monday when the reports will run again.  

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