Summary
Description
An error occurs when attempting to add/update a new license in Lansweeper.
Cause
The primary cause of this issue is related to using an outdated version of Lansweeper, which is unable to accept the current license keys. Users have reported that updating to the latest version resolves the problem.
Solution
Update Lansweeper to the latest version to resolve the issue with adding new licenses.
Follow the provided resources for updating Lansweeper:
- Instructions on how to update Lansweeper: https://community.lansweeper.com/t5/lansweeper-maintenance/update-lansweeper-on-premises/ta-p/64338
- Download the latest installer: https://www.lansweeper.com/update-lansweeper/
- Changelog: https://www.lansweeper.com/changelog
