Summary
Description
Lansweeper provides functionality to normalize manufacturer and model names within the platform, ensuring consistent and standardized asset data.
Resolution Steps
- Review the hardware data normalization feature in Lansweeper Sites:
Hardware Data Normalization - If the normalization results are not as expected, capture a screenshot showing the expected vs. actual displayed values.
- Submit the screenshot to Lansweeper Support for further review and assistance from the development team.
Notes
Normalization ensures hardware data is displayed consistently across your environment, improving reporting accuracy and asset clarity.
