64bit Software Reporting

[Neptune]

Hi,

I've setup and have been running Lansweeper for a couple of days and I must say it's fantastic! But I have just noticed that with the few Windows XP x64 workstations we have it does not detect some software (in this case AutoCAD 2008 64bit version). Is this a limitation or do I need to change something in my setup?

Thanks!

[gp29644]

Was there a resolution for this? The applications that run in 32 bit are in the registry location HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ Where can I add the Wow6432Node so that lansweeper will look in here for installed programs?

[Hemoco]

gp29644 wrote:
Was there a resolution for this? The applications that run in 32 bit are in the registry location HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ Where can I add the Wow6432Node so that lansweeper will look in here for installed programs?

Thanks for this reply, This is something that I need to fix in the next release.

[Hemoco]

Could you post the following this:
1) Screenshot of add/remove programs
2) Programs missing in Lansweeper
3) Dump of the registry uninstall hive

[RockinRiley]

I think a variable needs added of %programfiles(x86)% but I am not sure where to place it.

[RockinRiley]

Was there a resolution for this? I see that my software for 64 bit does not fully populate.

I am finding that the software in program files (x86) is the software missing from my inventory. This would be the software that runs in 32 bit mode on my 64 bit servers.

[Neptune]

No problems, here is the exported registry.

Thanks for looking into this so quickly!

[Hemoco]

Could you do an export from registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" and upload it as a zip file.
I will take a look at it.

[Neptune]

Yes, the software is listed in the add/remove software section on both machines.

[Hemoco]

If you go to the control panel/add remove software. Do you see the software listed there?