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‎10-08-2009 08:16 PM
Hey guys,
My Lansweeper is no longer scanning any of my networks computer, including the server it is on.
I noticed a few days ago, that the last seen computer was seen 9/17. So i figured "Oh, the active scanning is down." i went into the configuration, and tinkered with the Active scanning. It was already set to run. So i turned it off, left it for an hour and then turned it back on. Its been a few days so, i'm pretty sure its still not working.
I looked at some of the individual computers to see if i could initiate a scann from the action console. It went through its course without a hitch. The command prompt came up for half a second and the closed(which it has always done, i figure this is the program activating itself.). I looked over the console and no errors showed up(WMI access or others). i checked back 20 min later and still no errors and the date had not changed.
I've done this test with several computer, i also took a look at the error log, and i've not had an error in about a month, but about half of that time it hasn't been scanning.
any assistance would be appreicated.
My Lansweeper is no longer scanning any of my networks computer, including the server it is on.
I noticed a few days ago, that the last seen computer was seen 9/17. So i figured "Oh, the active scanning is down." i went into the configuration, and tinkered with the Active scanning. It was already set to run. So i turned it off, left it for an hour and then turned it back on. Its been a few days so, i'm pretty sure its still not working.
I looked at some of the individual computers to see if i could initiate a scann from the action console. It went through its course without a hitch. The command prompt came up for half a second and the closed(which it has always done, i figure this is the program activating itself.). I looked over the console and no errors showed up(WMI access or others). i checked back 20 min later and still no errors and the date had not changed.
I've done this test with several computer, i also took a look at the error log, and i've not had an error in about a month, but about half of that time it hasn't been scanning.
any assistance would be appreicated.
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‎10-08-2009 09:08 PM
the service was not running so i started it.....looks like that solved my problem.
Thank you
Thank you

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‎10-08-2009 08:53 PM
On the server where the service is installed click start/run, run "services.msc"
Status should be started
Status should be started

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‎10-08-2009 08:48 PM
dumb question
but how do i do that??
but how do i do that??

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‎10-08-2009 08:46 PM
Most likely your lansweeper service is stopped, could you check this?
