Could you do the following:
- In the Lansweeper configuration console under Scanning Servers\(name of your server\Active Scanning, uncheck/check "enable active scanning".
- Wait for any scans that are queued up to complete.
Afterwards, contact us at support@lansweeper.com and provide us with the following:
- For easy reference, a link to this forum thread.
- Screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us
the whole page.
- Output of the report below, preferably in Excel format.
Select Top 1000000 tblComputers.Computername, tblComputers.Computer, tblComputers.Domain, tblComputers.Firstseen, tblComputers.Lastseen, tblComputers.Lasttried, tblComputers.Lasttriggered, tblComputers.LastScheduled, tblComputers.LastActiveScan, tsysASDomains.Servername, tsysASDomains.Domainname, tsysASDomains.Netbiosname, tsysASDomains.Firsttime, tblComputers.LastLsPush, tblComputers.Scanserver, Web40OSName.OSname, Web40OSName.SP, Web40OSName.OScode, tblerrors.CFGname, tblerrors.ErrorText, tblerrors.Lastchanged From tblComputers Left Join tsysASDomains On tsysASDomains.Netbiosname = tblComputers.Domain Inner Join Web40OSName On Web40OSName.Computername = tblComputers.Computername Left Join tblerrors On tblComputers.Computername = tblerrors.Computername Order By tblComputers.ComputerUnique