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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Helpdesk Ticket - Monthly report including "Source" and "TicketType"

Hello all!Looking for a little assistance with writing a report, hope you can help. I want to create a monthly and annual report for end users who created a ticket this month, including Source (I assume the table for this is: htblsourcelang.sourceid)...

RobDz by Engaged Sweeper III
  • 1013 Views
  • 0 replies
  • 0 kudos

Ticket API SearchTickets

Does anyone know the correct format for MinDate and MaxDate  using the ticket API to search for tickets? The help page doesn't show it.  Hoping the format is just not for a date but includes time

lanuser88 by Engaged Sweeper II
  • 1031 Views
  • 0 replies
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Asset Actions - GoToAssist

We currently use VNC for remote help on our network but we are moving to GoToAssist because it will work on our network and off of our network. Does anyone know how to get an Asset Action like VNC to work with GoToAssist? This is what Asset Action fo...

bsmith74 by Engaged Sweeper
  • 1045 Views
  • 0 replies
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Linux asset - software installed

Hi,Like windows assets, I would like to see installed applications on Linux assets.on Windows assets: on Linux assets:Can anyone help me to solve that...?Thanks for your help,K. 

krgluski_0-1670320960128.png Bez tytułu.png krgluski_2-1670321127208.png
krgluski by Engaged Sweeper
  • 1306 Views
  • 1 replies
  • 0 kudos

Resolved! Custom Report for .net Versions

Hello friends,i need a Custom Report to see which .net Framwork Version ist installed on which PC (with Name) in the Forum i found a Custom Report for seeing all the .net Versions installed but i need to see which PC has which Version installed.can s...

Kay by Engaged Sweeper
  • 3653 Views
  • 2 replies
  • 1 kudos

Diagrams Beta Program

Automatically Generate Network Topologies and Virtual Environments Visualize your IT assets on diagrams to see the trees through the forest. Discover at a glance, in Lansweeper Cloud, the relationships between your assets with dynamically generat...

Customizable-Diagrams-Beta-01.jpg
elena-g by Lansweeper Employee
  • 1320 Views
  • 0 replies
  • 0 kudos

Tips for New Users

Hello,  I'm starting this thread for the Community to share helpful tips and tricks new users might not know about the Lansweeper Product. Comment away with your hidden gems of knowledge.  Share your tips: How can/ should new users get the most out o...

Mercedes_O by Community Manager
  • 2447 Views
  • 0 replies
  • 3 kudos