This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Is there a way we can assign a user to a ticket but prevent public emails from going out to that user for that ticket? E.g. if we resolved a verbal request before getting back to our desk, but wanted to track the request in the system for audit and S...
So I have 2 remote virtual VMware servers that I am able to ping and RDS into but Lansweeper keeps telling me that it cannot see them. When I click on each of them I do see that they are green and have the appropriate IP address but I do see this err...
If the following option is selected (Set Computers to non-active if not found in Active Directory) does that count each one against the asset limit?
Lansweeper moved all of my printers to show as non-active, even though they are on, being used, and still active. None of the printer reports work now, even though it shows the status green (on, in use) and have been for quite a while in some instanc...
Hello!We are in the process of installing a new centralized MS SQL Server instance. So i would like to migrate my lansweeper DB from an old MS SQL 2008 server to a new MS SQL 2014 server. The lansweeper server itself will stay the same! Is there any ...
I need to find out how to assign configuration tab access in the web console for lansweeper V.5242.All the info on the forums appears to relate to lansweeper 6 only, which I have been tasked with upgrading too.
Im trying to trigger an alert when when security event ID 4732 is triggered but when i check im not seeing any security logs. I have enabled informational logs to be captured but im not seeing them . Thank you for your help.
Good day, I'm looking to create a ticket report containing the following:Current number of tickets Opencurrent status of open ticketsNumber of tickets closed to dateNumber of Type of tickets closedThanks,Andy
