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Resolved! Asset Custom fields

Is it possible to have more than 20 Asset Custom fields? If not - are there plans to increase that capacity?-Tony

tcilmo by • Engaged Sweeper II
  • 5198 Views
  • 1 replies
  • 0 kudos

Resolved! Scanning Windows Computers

Does Lansweeper have more granular documentation on setting Windows permissions on a scanning account whereas it does not have to be a member of the local admin group? Such as setting WMI and DCOM permissions specifically to a custom local group or a...

tcilmo by • Engaged Sweeper II
  • 4403 Views
  • 1 replies
  • 0 kudos

Custom CSS

We would like more control over the presentation of Lansweeper (particularly the Help Desk, News, KB and login screens) to our supported users. Could you offer a custom.css option for these screens? Basically, your asp call an import to the custom.cs...

b8rtm8nn by • Engaged Sweeper III
  • 2251 Views
  • 0 replies
  • 0 kudos

Resolved! Change Telnet Basic Action to use Putty like the SSH Basic Action

Since Putty is vastly superior to the telnet client on Windows I would like to see the telnet action command invoked by putty instead of the windows client.javascript:runApp('\\\\lansweeper\\lansweeper$\\putty.exe%20-ssh%','false');javascript:runApp(...

Resolved! CC User not receiving any e-mail notifications

I've tested adding a CC User to tickets, however they never seem to receive any e-mail updates no matter how verbose I tweak e-mail settings to test it.

memxit by • Engaged Sweeper III
  • 6882 Views
  • 1 replies
  • 0 kudos

Resolved! Active Desktop PCs - Dynamic Group

Hi,What's the best way to configure a dynamic group to list all the desktop PCs. I've created 1 for laptops which is fine. I've configured the following dynamic group for desktop PCs, but obviously it doesn't catch everthing. Am I doing it the right ...

syswiz88 by • Engaged Sweeper
  • 6414 Views
  • 2 replies
  • 0 kudos

Resolved! Acer Computers

All the Acer computers on my network show the Manufacturer as the manufacturer of the NIC card not "Acer", is there a fix for this or am I the only one getting this.If I change manufacturer to Acer and lock it, a lot of them change back to the NIC ma...

cducharme by • Engaged Sweeper
  • 5065 Views
  • 1 replies
  • 0 kudos

Resolved! 2 switches but Lansweeper only sees one or the other

My customer has several BlackBox switches2 have the same first 4 hex numbers of 2 switches are the same. When Lansweeper scans using the IP address of the asset, it will add a switch. If I scan for the other switch IP address, instead of adding th...

MaryKitec by • Engaged Sweeper
  • 5459 Views
  • 1 replies
  • 0 kudos