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Remote Support Software

We are looking at some remote support software like teamviewer that is integrated into LANsweeper. This is so we have a one stop shop for our helpdesk and support systems. It would be brilliant!

Zacs by • Engaged Sweeper III
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  • 1 kudos

Resolved! Reports Email alerts

Hello,Is there a way to change the name of reports in email alerts ?Second Q?: Is there a way to automatic export reports without email them ? (in a directory for exemple)thanks for answerGuilhem

Guilhem by • Engaged Sweeper III
  • 4453 Views
  • 1 replies
  • 0 kudos

Resolved! Software product/key not reported correctly

First time poster here, don't think I've seen this discussed.I have a laptop that previously had a Microsoft Visio Premium 2010 Trial install. A product key for the Standard version has now been applied and the product verified as working at Standard...

Open Command Line via Deploy

Hello,Just wondering if it is possible to execute a bat file with admin rights on our client.What I need is something like this: The deploy package should open a command via cmd.exe and execute this command on the client with our domain admin..Steps:...

stth by • Engaged Sweeper
  • 4863 Views
  • 0 replies
  • 0 kudos

Value for Last Known User

Hi,I'm trying to add in a custom field to show the last user logon but I'm unsure what Value I'm meant to be putting in. Anyone able to give me the exact value (comma-seperated) i should be using?Also is there a way to hide fields under All Assets or...

Gotafe by • Engaged Sweeper II
  • 1610 Views
  • 0 replies
  • 0 kudos

Resolved! Scanning AD doesn't collect all users

Hello,scanning AD goes mostly ok, but there is a small number of users left out. For users schema is something like:OU=XYZ Users,DC=XYZ,DC=localOU=Company A,OU=XYZ Users,DC=XYZ,DC=localOU=Temp,OU=Company A,XYZ Users,DC=XYZ,DC=localOU=Company B,OU=XYZ...

Juha_Otava by • Engaged Sweeper III
  • 4532 Views
  • 1 replies
  • 0 kudos

Mobile Line & Cell phone report

i'm trying to get a report out withTable 1----------tblAssets.AssetName (Asset Type = 'Mobile Line')tblAssetCustom.Custom17 as currentusertblAssetCustom.Custom19 as currentplanTable 2----------tblAssets.AssetName (Asset Type = 'Cell phone')tblAssetCu...

Chee by • Engaged Sweeper
  • 1779 Views
  • 0 replies
  • 0 kudos

Scanning Lan PC issues....

I deployed LanSweeper last week to do an inventory of our internal network with machines running Win7 x64.The automated scan picked up around 15 of our 60 odd Pc's. I've been running the connection tester and the general issue is that TCP port 135 is...

amichael by • Engaged Sweeper
  • 2264 Views
  • 0 replies
  • 0 kudos
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