We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
I have installed Lansweeper on a test server to test it. I was able to scan my whole network, and all my server were scanned successfully. Now on our Fat Clients that are not server, we have removed domain admins local administrator rights, so we bas...
I'm trying to scan some IP cameras that are attached to a cisco 2960s switch. The only thing it returns in the scan is the IP address everything else is unknown. But when I populate the camera's mac address then it pulls in the correct information an...
I have a single file placed on all the workstations via GPO - TeamViewer QuickSupportThe Custom File Scan is set to C:\Users\Public\Downloads\QuickSupport.exeI checked my test computer to make sure the file and path were present and correct; and then...
Using Lansweeper v5.2.0.24 :When a monitor is found with the scanner, a new Asset is created, this asset has a unique Asset key like that : Mon:MAX:060106878If you change the asset Name and save this modified asset, the uniqueAsset key will change li...
I like how LanSweeper auto-populates the asset relationship information between pc's and monitors and other devices during the scan process based on what's physically connected, but it is possible to have the user relationship auto-populate from the ...