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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Resolved! Email Alerts Not Working

Why do email alerts get sent to test@test.com. I don't see any way to adjust this.

chrisemo by Engaged Sweeper
  • 6004 Views
  • 1 replies
  • 0 kudos

Resolved! LanSweeper Scanning question

I have installed Lansweeper on a test server to test it. I was able to scan my whole network, and all my server were scanned successfully. Now on our Fat Clients that are not server, we have removed domain admins local administrator rights, so we bas...

pixa241 by Engaged Sweeper II
  • 4932 Views
  • 1 replies
  • 0 kudos

Resolved! LS Integration with Cherwell ITSM SW

Is there integration guidance for visualizing LS data from within an ITSM SW like Cherwell?

sqldba01 by Engaged Sweeper III
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  • 1 replies
  • 0 kudos

Resolved! Lan Sweeper not pulling in MAC Address

I'm trying to scan some IP cameras that are attached to a cisco 2960s switch. The only thing it returns in the scan is the IP address everything else is unknown. But when I populate the camera's mac address then it pulls in the correct information an...

jwil320 by Engaged Sweeper
  • 6064 Views
  • 1 replies
  • 0 kudos

Resolved! Custom file scan not working

I have a single file placed on all the workstations via GPO - TeamViewer QuickSupportThe Custom File Scan is set to C:\Users\Public\Downloads\QuickSupport.exeI checked my test computer to make sure the file and path were present and correct; and then...

crashff by Champion Sweeper
  • 5695 Views
  • 2 replies
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Resolved! Unique Asset key update (Bug)

Using Lansweeper v5.2.0.24 :When a monitor is found with the scanner, a new Asset is created, this asset has a unique Asset key like that : Mon:MAX:060106878If you change the asset Name and save this modified asset, the uniqueAsset key will change li...

GoodSpeed by Engaged Sweeper
  • 6798 Views
  • 3 replies
  • 0 kudos

Resolved! Auto-filling relationship information?

I like how LanSweeper auto-populates the asset relationship information between pc's and monitors and other devices during the scan process based on what's physically connected, but it is possible to have the user relationship auto-populate from the ...

crashff by Champion Sweeper
  • 6320 Views
  • 2 replies
  • 0 kudos