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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Resolved! LS Integration with Cherwell ITSM SW

Is there integration guidance for visualizing LS data from within an ITSM SW like Cherwell?

sqldba01 by Engaged Sweeper III
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  • 1 replies
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Resolved! Lan Sweeper not pulling in MAC Address

I'm trying to scan some IP cameras that are attached to a cisco 2960s switch. The only thing it returns in the scan is the IP address everything else is unknown. But when I populate the camera's mac address then it pulls in the correct information an...

jwil320 by Engaged Sweeper
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Resolved! Custom file scan not working

I have a single file placed on all the workstations via GPO - TeamViewer QuickSupportThe Custom File Scan is set to C:\Users\Public\Downloads\QuickSupport.exeI checked my test computer to make sure the file and path were present and correct; and then...

crashff by Champion Sweeper
  • 5494 Views
  • 2 replies
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Resolved! Unique Asset key update (Bug)

Using Lansweeper v5.2.0.24 :When a monitor is found with the scanner, a new Asset is created, this asset has a unique Asset key like that : Mon:MAX:060106878If you change the asset Name and save this modified asset, the uniqueAsset key will change li...

GoodSpeed by Engaged Sweeper
  • 6543 Views
  • 3 replies
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Resolved! Auto-filling relationship information?

I like how LanSweeper auto-populates the asset relationship information between pc's and monitors and other devices during the scan process based on what's physically connected, but it is possible to have the user relationship auto-populate from the ...

crashff by Champion Sweeper
  • 6153 Views
  • 2 replies
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Resolved! Browsing Lansweeper from a different machine

Hi guys,I installed Lansweeper on one of our virtual servers and the address is http://localhost:81/default.aspxFor some reason I am able to browse it only from that particular server and not from a any other machine, even a machine that is on the sa...

hasayeret by Engaged Sweeper II
  • 5200 Views
  • 2 replies
  • 0 kudos

Connect to remote desktop

This action connects to remote desktop of a windows computer if it is enabled.Action:mstsc.exe /v:{smartname}

Michael_V by Champion Sweeper III
  • 18238 Views
  • 1 replies
  • 2 kudos