This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Does the Lansweeper ticket API have the ability to "Set time worked on" a ticket? I see how to AddNote, but I don't see how to add time to that note.Sometimes we do some bigger jobs and four techs will go onsite and work all day. In our previous tick...
Does there currently exist a OpenAPI definition file for the helpdesk API, or a template that can be customized? Just looking if anyone has done this yet, or if Lansweeper has the generic definition that is present under /configuration/Api/HelpdeskAp...
Hello,i am searching for a way to place a file including ServiceTag and WarrantyEndDate from the Lansweeper DB to the scanned client. This file will then be read and handled by our Software Deployment (Ivanti DSM).In some old posts i was able to find...
When upgrading, Asset Radar is enabled. The web interface helpfully gives you a link to learn more about it, but contains the phrase "Once this feature is set to Enabled or Logging Only" which lead me to believe it would be disabled by default.It wa...
Referencing this report: https://www.lansweeper.com/report/bios-version-audit/While the report does seem to work, it is not correctly reporting the latest release - particularly I'm seeing this on some Lenovo devices. Perhaps an alternate report co...
Hi, I am looking for a report that shows the full History of an Asset. I need to make sure the proper software is being removed and installed and be able to show my customer a concrete report that specific items were removed/deployed.I created ...
Why don't you create a different report type connected to a centralized location?I mean: Microsoft Patch Tuesday Audit but automatically updated every time you publish a new report on your blog,or a dynamic Cumulative Patch Tuesday Audit which sql co...
Agent creates a logfile lsagentlog.txt.<timestamp> each time it scans the computer. Logs are in the installation folder. How do I stop logging?
