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Computers recognized as Devices

Hi, I have several computers that was detected as devices and as computer, I deleted it in the device's list, but after that I made a manual scan appear again, How can I solve it ? Regards,Diego

diegotam by • Engaged Sweeper
  • 2113 Views
  • 1 replies
  • 0 kudos

Dates on Custom Field Tab

After I select a date for purchase, warranty or last patched date using the date picker & click Save. The dates dissappear. If I type them manually & click save they stay.Also, the date formating seems to vary across fields. Some are MM/DD/YYYY & oth...

Upgrade option greyed out.

I have lansweeper installed on windows server 2008 VM and im trying to upgrade from 4.0.0.18 to 4.0.0.24 and the option to upgrade is greyed out. I still have UAC enabled on the machine, if that matters. I have tried rt clicking the setup.exe and run...

spnet by • Engaged Sweeper
  • 2166 Views
  • 1 replies
  • 0 kudos

IP Report

I am trying to develop a report that shows data for both devices and computers in one report:Device Name or Computer Name (depending on the table it resides in)IP Address (last known)LocationDepartmentBuildingHow is this possible? I tried doing a un...

bd by • Engaged Sweeper III
  • 1565 Views
  • 2 replies
  • 0 kudos

Devices changing after I make changes to them

Some of my devices reset to what they were initially found as after I have made changes to them and saved the changes. I hope this is like a switch that I haven't found to prevent this from happening.

ckingu by • Engaged Sweeper
  • 1957 Views
  • 1 replies
  • 0 kudos

Upgrade info from version 4.0 to version 4.0.0.24

I’m running LanSweeper version 4 (premium edition). As of the past 2 days, our server has been unresponsive – and the lansweeper webpage doesn’t even load. This is the error I'm getting in the event viewer: A process serving application pool 'Default...

twnadmin by • Engaged Sweeper
  • 1881 Views
  • 1 replies
  • 0 kudos

Unapproved Software

I would like to be able to flag specific software as unapproved. Rather than having a report that only shows me (Not in tblapprovedsoftware) I would like to be able to run one that shows me all installed software that is in the tblprohibittedsoftwa...

QNS by • Engaged Sweeper
  • 2320 Views
  • 0 replies
  • 0 kudos

Strange path for invoking actions

In the "Basic" and "Advanced" actions menu of the workstations scanned, some of the actions are displayed as :javascript:runApp('\\\\MyServer\\lansweeper$\\screengrab.exe%workstation','true');Is it normal for the 4 "\" in front of the server name ? ...