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Resolved! Lansweeper 7 new features and legacy licensing

Hi team,The website mentions legacy licenses not having access to new features. Is there a list specifying what the new features are that are not available to legacy licenses? For example - will legacy licenses receive the improved scan server perfor...

ghelpdesk by Champion Sweeper
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Custom Action that calls report

Hello,I would like to create a custom action that calls a report displaying all the past logged on users for a computer. I already have the report that lists windows logons for all computers-users.I would like to just click a custom action that call...

Resolved! Deployment Permissions

I would like to be able to block users from seeing the deployment tab at the top of the screen, thus blocking them from accessing the packages and I would like to block them from performing deployments based on a report.I would however like them to s...

MHScripts by Engaged Sweeper II
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Creating a spreadsheet that adds specific tickets to list daily

I am trying to create a spreadsheet from ticket information that will update daily. The tickets I want added all have the the same language except for one part on the ticket subject (ex. Seperation of Employment: xxxxxxxxxxxxx where xxx is the employ...

Resolved! Add something to what's scanned

I know I can add various things to be scanned for manual reports, but I don't see SNMP OIDs there. In addition, I think this would be convenient for everyone, not just me.1.3.6.1.4.1.11.2.3.9.4.2.1.1.3.5That's the OID for "fw-rom-datecode" so now I h...

Helpdesk report with nested categories

Good afternoon,We are struggling a bit with a report on all Helpdesk tickets.On each ticket we have a mandatory level 1 and 2 category filled in and an optional level 3 category (see screenhot). These are nested so that when level 1 is selected only...

ArjanvA by Engaged Sweeper
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Ability to audit monitors on HP ThinClients

When scanning a linux based HP Thin Client using SSH the connected monitors are not shown as dmidecode must not provide the information, I have found the information is stored in the Xorg.0.log file if this file was parsed then the monitors could be ...

Resolved! Helpdesk information boxes

Hi Folks,When setting up custom fields for a ticket type, we can add additional selection fields.I would like to have an info box showing information based on the users selection.for example, if a user selects "Access to WiFi", it would display an in...