This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
We need to move Lansweeper to a new computer which will be running Windows 7 Pro. It is currently running on a Windows XP Pro computer. We have an external SQL database that has our Lansweeper data. What steps should we take in moving Lansweeper to t...
I would like to create a specific ticket dispatching rule for incomming emails in our lansweeper ticket system. The rule should filter all tickets with "IT" in the subject field of the ticket and assign those tickets to the "IT Support" team. I alrea...
I am trying to figure out to create a report that will report software installed on certain PC groups. The naming convention codes per site.I have a dynamic group built but it looks like you can't generate reports against it.Any help would be apprec...
Hi! It will be great if we would be able to set a flag to set as "location" of equipment as the same as the desktop connected.Monitors for example, there's no reason to do that assignment two or tree times, since the desktop is already set!
I am trying to get a report on software running assets but I want to remove certain assets by naming convention. I have a general idea on how to remove assets by name but am unable to figure out where to insert the code.I think software by PC report...
Hello,is there an option to limit the amount of past logon time stamps to a certain amount of time?For privacy reasons we do not want to record logon times too far in the past to avoid being able to create a profile of working habits.What we would ne...
Lansweeper already has SNMP information directed at it, so not take that information and log the bandwidth that is coming through on the switched ports, the routers, or the Server NICs?
Our IT department does some billable work for our partners. I do not see any information in the support center about creating a billable ticket or if there is any type of invoicing available. Mainly we just charge hourly for labor but it would be ni...
