can't get screen capture to work from a windows 7 PC

[crdnet]

I haven't been able to get the screen capture link to work from a windows 7 PC using both IE 7 and FireFox. I have followed the setup on Lansweeper's web site for both IE7 and FireFox. All the other premium tools are working. I'm not getting any errors back when I link on the link and run the program. I can't even find the picture in my documents folder.

Has anyone else had this problem.

Lansweeper 3.5.1

[crdnet]

Yes that worked.

[Hemoco]

Could you try manually to grab a screenshot of your own pc, does this work?

[crdnet]

No it does not work if I run it manually. the version is 2.1.08. I have even set it up to run as an administrator and it still doesn't work.

[Hemoco]

When you run the program manually does this work?
Which is the exact version of screengrab.exe?