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‎02-07-2013 04:34 PM
Some times for some PC in the our network i've got the error:
Cannot resolve IP address
We use a static IPs with out a DNS server. I've already added the IP of those PC in the hosts file of my Lansweeper server.
I already checked the Lansweeper troubleshooting guide and DNS guide
Device tester test passed with out any erors:
manually launched "Rescan Asset" solve the problem, but until a next Lansweeper's IP rescan
Lansweeper version v.5052, but this issue was in previous(5.*) versions too
Cannot resolve IP address
We use a static IPs with out a DNS server. I've already added the IP of those PC in the hosts file of my Lansweeper server.
I already checked the Lansweeper troubleshooting guide and DNS guide
Device tester test passed with out any erors:
Pinging JOSKIN_0084
Ping ok.
Scanning TCP ports..
135 open (EPMAP)
139 open (NetBIOS Session Service)
445 open (SMB)
Checking DNS..
DNS resolved to: 192.168.107.45
If this is not correct, please check for DNS problems.
Scanning netbios (UDP)..
Computername: JOSKIN_0084
Domain: POLSKA
Scanning WMI..
Computername: JOSKIN_0084
If this is not correct, please check for DNS problems
Operating system: Microsoft Windows XP ProfessionnelService Pack 3
\root\cimv2 Remote WMI access test OK
Operating system: Microsoft Windows XP Service Pack 3
\root\default Remote WMI access test OK
Done.
manually launched "Rescan Asset" solve the problem, but until a next Lansweeper's IP rescan
Lansweeper version v.5052, but this issue was in previous(5.*) versions too
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‎02-11-2013 01:03 PM
Sorry, i think it was my fault.
I forget to update Lsclient.exe, used on the Windows logon.
It was a version 4.0.*
Changed it to the last one solved(i hope, during last 2 days all is ok) my problem.
I forget to update Lsclient.exe, used on the Windows logon.
It was a version 4.0.*
Changed it to the last one solved(i hope, during last 2 days all is ok) my problem.

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‎02-07-2013 06:31 PM
Please contact us at support@lansweeper.com and provide us with:
- A link to this forum thread.
- Screenshot of JOSKIN_0084's Lansweeper webpage when this issue occurs. Show us the Errors and Scan Time tab of the page.
- A link to this forum thread.
- Screenshot of JOSKIN_0084's Lansweeper webpage when this issue occurs. Show us the Errors and Scan Time tab of the page.
