Some times for some PC in the our network i've got the error:
Cannot resolve IP addressWe use a static IPs with out a DNS server. I've already added the IP of those PC in the hosts file of my Lansweeper server.
I already checked the
Lansweeper troubleshooting guide and
DNS guideDevice tester test passed with out any erors:
Pinging JOSKIN_0084
Ping ok.
Scanning TCP ports..
135 open (EPMAP)
139 open (NetBIOS Session Service)
445 open (SMB)
Checking DNS..
DNS resolved to: 192.168.107.45
If this is not correct, please check for DNS problems.
Scanning netbios (UDP)..
Computername: JOSKIN_0084
Domain: POLSKA
Scanning WMI..
Computername: JOSKIN_0084
If this is not correct, please check for DNS problems
Operating system: Microsoft Windows XP ProfessionnelService Pack 3
\root\cimv2 Remote WMI access test OK
Operating system: Microsoft Windows XP Service Pack 3
\root\default Remote WMI access test OK
Done.
manually launched "Rescan Asset" solve the problem, but until a next Lansweeper's IP rescan
Lansweeper version v.5052, but this issue was in previous(5.*) versions too