Computer is not yet scanned.

[soporte_tecnico]

I am premium user of the latest version and I have the problem that some machines do not perform the scans correctly and I get the following message:

"Computer is not yet scanned."

as I solve this?

[wuyts]

Lansweeper wrote:
Did you try a full rescan of the client (lstrigger)

Well, i also have that problem with only 1 computer. Tried full rescan, tried to switch off the windows firewall. Nothing seems to work.

Also with the new update of today it didn't work. Do you have more info on this at the moment ?

[jacobsenm]

Hi,

Yesterday I upgraded LAN Sweeper to the later build 4.0.0.36 per your request.
I have still the sames issues.

Are there other options that I can try ?

Thank you

[jacobsenm]

Ah ok, actually after the post I did that.
I will see if it resolved the issue

thank you for the fast reply !

[Hemoco]

Can you upgrade to the latest version, this fixes the problem.

[jacobsenm]

Actually I have the same issue.
Is there anything know on this problem ?

Regards,


Lansweeper service 4.0.0.27
Premium version - Active scanning enabled

[Hemoco]

Please contact us by e-mail lansweeper@hemoco.com for this problem.

[soporte_tecnico]

Errorlog.txt file contains only the following information

06/08/2010 8:45:32: Starting up service 4.0.0.27, port 9524, 10 computer threads, 5 IP threads
06/08/2010 8:45:32: Premium version

[Hemoco]

Any errors in the errorlog.txt file?

[soporte_tecnico]

This problem occurs in more than 20 computers, I did the repair WMI on some computers, but the problem continues.

[Hemoco]

Please check the errorlog.txt file for any errors about this computer.

I suggest repairing WMI to try to solve the problem.

How many computers are affected by this problem?