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jwiginton
Engaged Sweeper
It seems over the past week or two I've lost some of the software that I'm trying to keep track of on this tab. I've got 9 entries in the DB for software that I want to keep track of, which worked at first, but now 4 of them disappeared from that tab in the web console. Any idea how I can get these to show back up?
6 REPLIES 6
jwiginton
Engaged Sweeper
That was it. I pushed out SP's for Office and didn't realize that they actually changed the version number instead of just augmenting a build number. Thanks. Feel free to close this one. 😄
Hemoco
Lansweeper Alumni
The same version as in the license tab, maybe you installed a servicepack?
jwiginton
Engaged Sweeper
I'm positive. My own machine has Office Professional Plus 2007 on it.
Hemoco
Lansweeper Alumni
Are you sure that there are computers with the missing software.
Lansweeper doesn't show the items when there are no computers found with the software
jwiginton
Engaged Sweeper
Here you go.

Hemoco
Lansweeper Alumni
Can you post a screenshot of what exactly that disappeared please.