Please contact us at support@lansweeper.com and provide us with the following:
- The Errorlog.txt file found in Program Files (x86)\Lansweeper\Service on your Lansweeper server.
- Screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Screenshots of the Lansweeper webpages of one or more problem computers. Please show us the Actions and Errors tabs of the pages.