Fixed one of my problems, sorta... now need your help

[dteague]

OK, took me awhile, but I have started to get my WMI access denied issues resolved. The problem seems to be that some of my machines were not in DNS because they had been renamed/moved, and we use static IPs. I have 3 AD domains. The primary one (where my Lansweeper server resides) I am getting hits on almost every machine, and I am adding the ones into DNS now. The other 2 domains (which are trusted) I get all the servers, but maybe 1 or 2 of the workstations.

If I do a nslookup on the machines, it finds them, but using the connection test, I get the WMI error. Anyone have any ideas?

one that works would be PC1.domain.tld that is in a AD domain called domain
one that doesn't would be PC2.sub.domain.tld that is in a AD domain called sub

If anyone has ideas, that would be great.

[dteague]

Thanks. When we flatten down to 1 domain, it won't be an issue anymore. I ended up using a different domain admin account, not the enterprise domain admin, and it is now scanning those domains.

Thanks for your help!

[Hemoco]

Make sure that your user has the necessary permissions on the client. (there is also an article in the knowledgebase)

[dteague]

Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) ANDABMG051 (andabmg051.msb.domain.wan) \root\default

This was the same error I was getting for ones in domain.wan before we made sure they were in DNS

nslookup andabmg051.msb.domain.wan
Server: iubitdp038.domain.wan
Address: 192.168.2.38

Name: andabmg051.msb.domain.wan
Address: 192.168.66.51

[Hemoco]

Which error do you get?

If I do a nslookup on the machines, it finds them, but using the connection test, I get the WMI error. Anyone have any ideas?