Getting an error on deployment - Package Stuck

[sankyou]

I'm getting the following error when attempting to run a deployment in Lansweeper 6: "Result: Deployment ended: No returncode. Package was stuck at step #1. Stop(Failure)." It is a single-step deployment of an exe and was working on v6 but just stopped. Can you assist?

[Susan_A · Accepted solution]

I don't see any tickets from you in our system, so I'll consider this issue resolved for now. I would recommend anyone to update to Lansweeper release 6.0.0.22 by following these instructions though, as we did identify and fix some deployment bugs in the 6.0.0.19 release.

[Susan_A]

Please contact support@lansweeper.com and provide:

• Description of the problem.
  
• Export of your deployment package. Select the package under Deployment\Installer Packages and hit Export.
  
• Excel export of the entire Deployment\Installer Logs page.
  
• Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.