Lansweeper wrote:
Could you please post your SQL.
Most likely the problem is with docking stations.
These computers have 2 chassis: portable & dockingstation
Best way to solve it is to exclude the dockingstation from the report.
I use standard Lansweeper report. E.g. http url: http://lansweeper/default.aspx?item=cust&det=Web40findbyvendorandmodel&title=Computer model Hewlett-Packard HP+Compaq+6910p+(GB949EA%23ACB)&@vendor=Hewlett-Packard&@model=HP+Compaq+6910p+(GB949EA%23ACB)
Info get from System product bookmark
Computer name: Vasilyev
Name: HP Compaq 6910p (GB949EA#ACB)
Vendor: Hewlett-Packard
IdentifyingNumber: CND8084ZV6
UUID: 22258E35-E47E-11DC-9FA0-6699100D9929
Version: F.0A
Date: 17.06.2010 12:28:01
MAC Lan card: 00:1B:38:FB:28:B0
MAC WiFi card: 00:1D:E0:BD:8B:8F
and the same notebook
Computer name: Shablon-6910p
Name: HP Compaq 6910p (GB949EA#ACB)
Vendor: Hewlett-Packard
IdentifyingNumber: CND8084ZV6
UUID: 22258E35-E47E-11DC-9FA0-6699100D9929
Version: F.0A
Date: 17.06.2010 11:22:01
MAC Lan card: 00:1B:38:FB:28:B0
MAC WiFi card: 00:1D:E0:BD:8B:8F
So, you can see, that MAC addresses of notebooks are the same. This notebook works without portbar, but exists probability, that the guy sometimes connect via WiFi instead of wire (LAN) connection.
Firstly we restore from image OS for Shablon-6910p and Lansweeper detect this notebook and store information about it in database. Then we change computer name to Vasilyev, and lansweeper detect this notebook again and store information about the notebook again. So, in the list of notebook 6910p we can see two rows corresponding one notebook. It's wrong thing I suppose. Could you recommend me how and where I should change SQL request to proper display information about computers without duplication.
Thank you.