Installation Error with Service

[wmckinn]

Help please; I am trying to install Lansweeper on a Windows 2003 server. I get an error during the installation which reads 'Error [SC] StartService: OpenService FAILED 1060: The specified service does not exist as an installed service.' The database and website components installed successfully.

Any advice would be appreciated.

Walt

[wmckinn]

Great! Thank you. I will download it again next week and try it out.

Walt

[Hemoco]

The new installer should be ready by the end of this weekend

[wmckinn]

Has the fix for this problem been released yet? I wanted to take another stab at loading it, but the last set-up file I downloaded gave me the same issue. I have used Spiceworks for a few days now but would still like to compare it with Lansweeper; if only I could get it to install properly!

Walt

[mkarsten]

I had the same issue. On my install, it simply didn't setup the account I wanted it to run with to be able to run anything as a service. To fix, I jumped into services, found the "Lansweeper Server" service. Went into Properties, "Log on" Tab, reset up the account and Windows properly registered the account to be able to execute services.

[Hemoco]

We found out that's it's a bug in the installer and we are working on a patch

[wmckinn]

Since this issue has not been resolved, I had to find an alternate solution. I have discovered Spiceworks.com. Their product works great and requires no special configuration. (Oh, and it's free also).

Walt

[wmckinn]

Okay, thanks. I have attached the screen shot.

Walt

[Hemoco]

On the right of you screen there is a button called "attach" just before edit

[wmckinn]

This is the only error I am getting. I am installing it on a Windows 2003 server (service pack 2).

Sorry, but I cannot figure out how to post a screen shot of the error.

Walt