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krowe
Engaged Sweeper
I have entered a number of IP Range Locations and when I run a report it shows the incorrect location name on some of the devices.
3 REPLIES 3
Hemoco
Lansweeper Alumni
Problem resolved through email. There were two IP ranges of the same name entered into the configuration console, one of which covered a lot more IP addresses.
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and provide us with the following:
- SQL code of the report you are trying to run.
- Screenshot of your IP location settings in the Lansweeper configuration console, found under Configuration\IP Range Locations.
- Screenshot of your web console landing page.
krowe
Engaged Sweeper
We upgraded to the latest version of Lansweeper and we are still having the same issue with incorrect range names.