Lansweeper not working after 3.2 to 3.5 update

[Dov]

I'm running Lansweeper on a 2003 server in vmware; followed the update instructions and received no errors but only some clients would check in, even with a manual launch of the client from various workstations and servers (lsclient.exe vm-sweeper), the client shows it's connected but still no luck. Doing NETSTAT shows the client trying to connect to port 9254 on the server, but the state shows TIME_WAIT; on the server it shows no connection to/from the client.
Since it's running in VMware, I reverted to the snapshot before the update to 3.5, and once again followed the instructions for the update; still facing the same issues, most machines are not showing as checking in to the server, something which did not happen at all under version 3.2
Any suggestions?

[Dov]

Lansweeper is worth every dollar, so I purchased the premium version.
About the remote screen shot, where should the screengrab.exe be placed? I'm connecting to the server via the web interface; should the screengrab.exe be placed on the workstation I'm logged in to the interface from, or do I specify under the Custom actions the absolute path to where the file is (same as lstrigger) with a UNC?
I tried \\vm-sweeper\ls-tools\remote screenshot\screengrab.exe but that didn't work. I'm wondering if it's because there's a space in the path?
Also, I can trigger the scan, but the errorlog shows "3/13/2009 3:04:04 PM: NCHWS10 Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT: 0x80072116)"
I have the domain\user set in the Domain credentials, and name resolution works just fine; any suggestions?

[Hemoco]

In the freeware version of 3.5 you can scan unlimited clients in your domain, scanning multiple domains requires the premium version.

[Dov]

I guess the licensing structure changed in 3.5 ..? I think the log below speaks for itself ..
-----------------------
3/13/2009 10:53:25 AM: Database connection successful, starting up service

3/13/2009 10:57:54 AM: NTBALTIMORE9: scanning multiple domains requires the premium version

3/13/2009 10:58:04 AM: NCHWS17: scanning multiple domains requires the premium version

3/13/2009 10:59:31 AM: NCHWS24: scanning multiple domains requires the premium version

3/13/2009 10:59:32 AM: EFS1: scanning multiple domains requires the premium version

3/13/2009 11:02:22 AM: ROBINSON: scanning multiple domains requires the premium version

3/13/2009 11:03:17 AM: NCHWS15: scanning multiple domains requires the premium version

3/13/2009 11:04:04 AM: NCHWS19: scanning multiple domains requires the premium version

3/13/2009 11:04:34 AM: NCHWS14: scanning multiple domains requires the premium version

3/13/2009 11:05:07 AM: NCHWS11: scanning multiple domains requires the premium version

3/13/2009 11:05:35 AM: NCHWS31: scanning multiple domains requires the premium version

3/13/2009 11:07:03 AM: ROBINSON: scanning multiple domains requires the premium version

3/13/2009 11:11:19 AM: NCHWS12-R: scanning multiple domains requires the premium version

3/13/2009 11:16:16 AM: NCHWS4: scanning multiple domains requires the premium version

3/13/2009 11:17:06 AM: NCHWS13: scanning multiple domains requires the premium version

3/13/2009 11:17:30 AM: NCHWS35: scanning multiple domains requires the premium version

3/13/2009 11:17:44 AM: CANUSA138: scanning multiple domains requires the premium version

3/13/2009 11:17:57 AM: NCHWS10: scanning multiple domains requires the premium version

3/13/2009 11:19:21 AM: CANUSA142: scanning multiple domains requires the premium version

3/13/2009 11:21:53 AM: NCHWS36: scanning multiple domains requires the premium version

3/13/2009 11:27:31 AM: NCHWS34: scanning multiple domains requires the premium version

3/13/2009 11:27:38 AM: NCHWS26: scanning multiple domains requires the premium version

3/13/2009 11:30:08 AM: ROBINSON: scanning multiple domains requires the premium version

3/13/2009 11:30:17 AM: CF2: scanning multiple domains requires the premium version

3/13/2009 11:31:00 AM: NCHWS22-R: scanning multiple domains requires the premium version

3/13/2009 11:32:20 AM: NCHWS18: scanning multiple domains requires the premium version

3/13/2009 11:38:54 AM: NCHWS37: scanning multiple domains requires the premium version

[Hemoco]

Could you post your errorlog.txt file please.